Omni Dinner Dubai

Restaurant - Wakame - Abu Dhabi

09/12/2025 7:00 pm

Marketplace Cannibalization: Feeding the Beast That Eats You

Business

This isn't another networking event

You built your brand, Amazon built the empire. You invested in product innovation, marketplace platforms invested in customer data. You optimized your margins, they optimized their relationship with your customers. Now you’re feeding the beast that’s slowly eating you – and every omnichannel leader in this room knows exactly what that feels like. This is the Omni Dinner Table, where ten to twelve senior leaders stop pretending marketplace cannibalization isn’t keeping them up at night and start wrestling with the question that actually matters: how do we play the game without losing our soul? When does strategic channel partnership become existential threat? How do we grow through marketplaces while protecting direct customer relationships? What are the leaders who’ve figured this out actually doing differently? You’ll leave with frameworks that work across borders, relationships with peers who’ve lived this tension, and strategic clarity you can action Monday morning. This isn’t theory. This is peer wisdom from people who’ve made billion-dirham decisions about Amazon, Noon, and everything in between. Connection over noise. Strategy over speculation. Honest conversation over corporate spin.

The evening's flow

The evening begins at 18:30 with arrival and structured networking designed to break the awkward barrier before you’ve even ordered a drink, with conversation prompts specific to tonight’s theme and personal introductions from me the moment you walk in because walking into a room of strangers shouldn’t feel like work. By 19:15 we gather for my ten-minute opening provocation – not a lecture but a bold perspective on marketplace cannibalization designed to make you think “wait, I’ve never looked at it that way” and spark the kind of reaction that lights the evening on fire. At 19:25 dinner begins and three courses unfold over two hours with facilitated discussions woven throughout, exploring where you’ve seen marketplace relationships go from partnership to predatory, what separation strategies actually work versus what sounds good in boardrooms but fails in execution, and how cultural differences between markets change everything from negotiation leverage to customer loyalty dynamics. I guide conversation through rotating themes every twenty to twenty-five minutes so everyone participates, everyone contributes, and no one dominates, while dropping two to three provocative ninety-second perspectives throughout dinner that challenge the conventional wisdom we’ve all been sold about omnichannel strategy. At 21:15 dessert arrives and we shift to open networking where connections solidify, follow-ups get planned, WhatsApp groups form, and the real magic happens in the margins. Some stay until 22:00, others linger until 22:30, your choice entirely.

Who you'll meet

We don’t let just anyone register because the quality of your evening depends entirely on who’s sitting beside you, so every Omni Dinner Table is carefully curated to ensure you’re in the room with people different enough to bring perspectives you haven’t considered and similar enough to understand your complexity without needing an hour of context. You’ll join ten to twelve senior leaders – chief experience officers, VPs, and heads of customer experience, e-commerce, omnichannel, or digital commerce – who’ve all spent at least a decade leading customer-facing transformation and making channel strategy decisions that actually move revenue. Most have worked across international markets or led teams across cultures, bringing global perspective rather than single-market tactics, because what works in Dubai doesn’t work in Riyadh and what works in either place definitely doesn’t work in Singapore. No direct competitors, maximum two people from similar industries, and we deliberately mix enterprise veterans with scale-up disruptors to create what we call asymmetric value where everyone learns from someone operating at the next level of complexity and everyone shares hard-won wisdom with someone building toward where they’ve already been. This isn’t accidental, this is intentional curation, and it’s why people remember these dinners six months later.

What's Included

Curated group of 10-12 senior omnichannel and CX leaders
Private dining room
Three-course dinner with wine pairings
Expert facilitation by someone who's actually built customer centricity across continents
Discussing frameworks on marketplace relationship management
Post-event connection facilitation and follow-up introductions
Access to the Vivencia global community
Implementation resources you can use Monday morning

Why Omni Dinners Tables are different

Pure peer learning from leaders wrestling with real marketplace tensions; zero vendor pitches, zero sponsored agendas
Intimate enough for the vulnerable conversations that never happen at conferences (never more than twelve)
Facilitated by someone who's spent decades navigating omnichannel complexity across cultures, not a moderator reading questions off cards
International perspectives in the room, not just regional events repeating the same tired best practices
Carefully curated so you're challenged by people ahead of you and valued by people learning from your experience
Real strategy dialogue over polished presentations, genuine relationships over business card exchanges
An evening that changes how you think about channel strategy, not another forgettable networking event you'll struggle to remember next month

Omni Dinner Dubai